Talisman Consultancy Limited
Unit 20A, Lakes Industrial Park
Lower Chapel Hill, Braintree
Essex CM7 3RU

Tel: 01376 347695
Fax: 01376 347908
Email: info@taliscon.com

Scheme brokers opting for Talisman

Specialist and scheme brokers often find that the advanced quotation and
administration systems developed by the major software houses cannot easily
react to their specific needs. Whilst a unique rating feature can be addressed,
usually with an associated cost factor, there is also the fact that such
schemes are usually written on a delegated authority basis with a unique
policy wording and endorsement set. As a consequence, scheme brokers are all
too often having to undertake too much manual processing.

However, a number of small to medium sized scheme brokers are looking to
Talisman Consultancy to address the issue for them. Lucas Fettes has
successfully implemented the TQE quotation engine from Talisman for its
schemes business. TQE aims to be a complete easy to use rating engine with
flexible rules, online rating and reporting that can interface with administration
systems for integrated processing through the back office. It will initially be
used by staff in Lucas Fettes’ Lloyd’s City and Glasgow offices.

Talisman has been developing commercial insurance broking software since
1996 and has an established client base nationwide. Talisman also offer
Talisman7, a comprehensive administration system for small to medium sized
commercial lines brokers. The solution is multi line and provides quote, policy,
claims and accounting processing. Both TQE and Talisman7 have a
comprehensive audit trail throughout in order to meet regulatory and
compliance requirements.

Brett Sainty, who heads up scheme business for Lucas Fettes, comments
"We had no hesitation in appointing Talisman to implement TQE having
worked with them previously. They are one of the few IT companies who can
deliver their solutions ahead of schedule and to budget. The ability to handle
high volume, low value business and provide an efficient service to clients is
key to successfully managing schemes business. Talisman clearly
understands this. In addition they also understand that we were setting up a
new schemes business for Lucas and that successful delivery of the system
was critical. I regard Talisman/TQE as an effective member of staff, delivering
underwriting support and effective administration of the business and
accounting."

It is not just established scheme brokers who are seeking solutions from
Talisman. Earlier this year start-up brokers aQmen, who provide specialist
insurance products for businesses and in particular the charity and social
enterprise sector, implemented both the TQE quotation engine and the
Talisman7 back office system. Chris Mays of aQmen says of the
implementation, "We are impressed with Talisman’s insurance expertise and
the solutions they are delivering. Having worked with larger brokers and
experienced unwieldy incomplete insurance systems we liked what Talisman
offered us in terms of meeting our requirements as a start-up broker. This was
endorsed by the references we took up following a review of a number of
suppliers. The implementation has gone smoothly and we are delighted with
the quote engine which is integrated with our web based quote service. We
utilise the quote engine offline as well as online."

 

Nigel Richardson

BROKERS’ MONTHLY - December 2007